Managed Services Provider

(MSP)

Paradise Computer Services is now a Managed Service Provider (MSP), and with this new service, there is a lot we can do to help your business grow; we support your IT platform while you focus on the business core. We believe in Friendly IT Solutions for every situation, focusing on processes and systems to accomplish goals.

With over 20+ Years of experience in the Oil and gas industry, managing multiple systems, from legacy to cloud-based systems, now as an entrepreneur at Paradise Computer Services, we offer you the most complete range of solutions, and with the MSP you’re getting a whole team of computer experts who work behind the scenes to keep your computer system in great shape. Check the options and decide which fits you and your business better.

Your IT Crew at Home

Everything you need, all in one place

Category	Feature	BASIC	PREMIUM
Systems (Windows / Mac)	Diagnostics	✔	✔
	Monitoring	✔	✔
	Proactive Monitoring & Alarms	✔	✔
	Core Antivirus Endpoint		✔
	Patch Management	✔	✔
	System Maintenance	✔	✔
Software / Applications	Printer Install		on-demand
	Software Install		on-demand
Support	Labor Level 1	✔
	Labor Level 3		✔
	Hardware Troubleshoot	on-demand	on-demand
	Remote Support	on-demand	on-demand
Tools	System Documentation*	✔	✔
	Encryption Documentation		✔
Online Backup	Online Disk Image and Disaster Recovery	coming soon	coming soon

PRICING

Installation and Setup are estimated according to the number of computers.
Premium Plan includes Antivirus/Security Endpoints.
On Basic plans the customer must have an Antivirus / Security Endpoint
Prices are expressed in monthly fees. Minimum term 12 months-evergreen renewal 30 days notice.
Labor Level 1 has a 10% Discount from the regular price, Labor Level 2 has a 15% discount from regular price.
*Administration Passwords and settings provided by the customer

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